Managing Social Service Staff for Excellence

Managing Social Service Staff for Excellence

Details Book

  • Autor: Nancy Summers
  • Editor: John Wiley
  • Relaese Date: 08 September 2010
  • ISBN: 0470527943
  • Format Book: PDF, Epub, DOCx, TXT
  • Number of page: 240 pages
  • File Size: 18MB
  • Rating:


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Description Managing Social Service Staff for Excellence de Nancy Summers:

* Offers the tools and information professionals need to help improve the quality of care delivered by frontline, non-clinical staff to agency clients. * It includes diagnostic techniques for administrators and supervisors to use in pinpointing staff problems. NANCY SUMMERS is the recent past chair of the Human Services Program at Harrisburg Area Community Collegewhere, for thirteen years, she oversaw the academic quality of programs on five separate campuses. In addition to teaching, Summers is licensed to practice psychology and is a training consultant for mental health professionals. For many years, she was the director of consultation and education for Dauphin County, Pennsylvania, where she worked to help agencies deliver improved services to clients, create a better working structure, and resolve internal dissension.

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Comments

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